Please read carefully the Information Privacy Policy below (shortened to as the “Privacy Policy”) to fully understand how and why we use our Customer’s personal data so that the Customer can access the website (“Website”) successfully. GIG Dollar is invested & managed by GIG Capital Fund, a project to apply blockchain technology to tokenize assets. This privacy policy will represent the legal basis for GIG Dollar & GIG Exchange. So when we refer to the entity “GIG,” “GIG Dollar,” “GIG Capital,” “GIG Exchange,” “we,” “our” in this Privacy Policy, we mean to the relevant legal entities belonging to GIG Exchange, which will be responsible for the processing of Customer’s data. We will inform the Customer about the legal entity that will manage and process data when the Customer registers for any GIG service

This Privacy Policy applies to all platforms, websites, and departments of GIG Dollar and GIG Exchange tokenized property exchange. By using GIG Exchange Services, you are consenting to the collection, storage, processing and transfer of your personal information as described in this Privacy Policy. GIG International Investment Limited, a company registered at House of Francis, Room 303, Ile Du Port, Mahe, Seychelles, is the data controller for personal information collected in connection with the provision of GIG services.

What types of personal information do we collect?

Transaction services. We use your personal information to process your orders, and to communicate with you about orders and services

Contact with you. We use your personal information to contact you in relation to GIG Services

We collect and process identity information and Sensitive Personal Data (as detailed in section 1) to comply with our KYC - Know Your Customer obligations under applicable laws and regulations, and Anti-Money Laundering laws and regulations

In general, GIG collects, uses and disclose personal information to meet the needs of our customers and for our business purposes, including:

  • To provide the products and services you request.
  • The day-to-day operation and maintenance of accounts and services;
  • Collection of amounts outstanding from you;
  • To tell you about services or other related products and services offered by GIG.
  • To manage our websites and services;
  • To understand GIG’s customers and their needs;
  • To learn about our markets and design and improve GIG’s services and related products;
  • To administer and process any request for information or job application;
  • To comply with our regulatory and legal obligations, including but not limited to warrants, subpoenas and court orders or to meet government tax reporting requirements;
  • To contact you (including by way of e-mail), including:
  • In response to your inquiries and comments, and to safeguard your interests;
  • To provide you with information about GIG’s products and services, or those of others, that you may be interested in;
  • To investigate suspicious activi; and
  • To protect GIG’s rights and property.

We may collect personal information from visitors to our websites and individuals who participate in a promotion, contest or survey (including online or via telephone). We may use this information to advise them of products, services and other marketing materials which may be of interest to them. We may also invite visitors to participate in market research, surveys and similar activities.

In the event we propose to buy or sell any business or assets, we may disclose your information in an anonymized form. This information would only be disclosed to a prospective buyer or seller and would also be anonymized. In the event of an acquisition or merger we will give you notice if, and before, there is any transfer of information.

Legal Basis for our use of personal information (EU and UK GDPR)

The GDPR regulation provides rights for individuals (data subjects):

  • Right of Access
  • Right to Rectification of Erasure Procedure
  • Right to Object
  • Right to Data Portability

If you wish to exercise any of those rights, please contact our Data Protection Officer at

Can Children Use GIG Services?

GIG does not allow anyone under the age of 18 to use GIG Services.

What About Cookies and Other Identifiers?

GIG uses cookies and similar tools to enhance your user experience, provide our services, and understand how customers use our services so GIG can make improvements.

The cookie banner on your browser will tell you how to accept or refuse cookies.

GIG Share My Personal Information?

Information about our users is an important part of our business and GIG is not in the business of selling our users' personal information to others. GIG shares users' personal information only as described below and with the subsidiaries or affiliates of GIG that are either subject to this Privacy Notice or follow practices at least as protective as those described in this Privacy Notice.

Third party service providers: We employ other companies and individuals to perform functions on our behalf. Examples include analyzing data, providing marketing assistance, processing payments, transmitting section, and assessing and managing credit risk. These third-party service providers only have access to personal information needed to perform their functions, but may not use it for other purposes. Further, they must process the personal information in accordance with our contractual agreements and only as permitted by applicable data protection laws.

Business transfers: As GIG continues to develop our business, we might sell or buy other businesses or services. In such transactions, user information generally is one of the transferred business assets but remains subject to the promises made in any pre-existing Privacy Notice (unless, of course, the user consents otherwise). Also, in the unlikely event that GIG or substantially all of its assets are acquired, user information will be one of the transferred assets.

Protection of GIG and others: GIG releases account and other personal information when we believe release is appropriate to comply with the law or with our regulatory obligations; enforce or apply our Terms of Use and other agreements; or protect the rights, property or safety of GIG, our users or others. This includes exchanging information with other companies and organizations for fraud protection and credit risk reduction.

How does GIG protect the confidentiality and security of personal information?

GIG maintains reasonable physical, electronic, and procedural safeguards to protect your personal information. GIG places your account information on the secure portion of our website, using firewalls and other security technology to protect our network and systems from external attacks, and GIG requires you to enter a unique username and password to access your account information online. Our servers are enabled with Secure Sockets Layer (SSL) technology to prevent unauthorized parties from viewing the personal information that you provide or access during a secure session (look for the padlock icon on your browser). In addition, if you access information online, GIG uses digital certificate services to authenticate that you are transacting with our website and not the website of an impostor.

If EU data is transferred outside the European Economic Area, we will ensure that the receiving party is in full compliance with General Data Protection Regulation (GDPR) rules through contractual clauses.

Our employees and third party service providers have access to your personal information only on a "need to know" basis. GIG conducts regular internal audits of our business practices and procedures in order to protect your personal information.

International transfers of personal data

GIG may transfer your data outside of the EEA - European Economic Area. GIG puts in place suitable technical, organizational and contractual safeguards (including Standard Contractual Clauses), to ensure that such transfer is carried out in compliance with applicable data protection rules, except where the country to which the data is transferred has already been determined by the European Commission to provide an adequate level of protection.

What About Advertising?

Để GIG cung cấp cho bạn trải nghiệm người dùng tốt nhất, chúng tôi có thể chia sẻ thông tin cá nhân của bạn với các đối tác tiếp thị của chúng tôi cho mục đích nhắm mục tiêu, lập mô hình và / hoặc phân tích cũng như tiếp thị và quảng cáo. Bạn có thể chọn không chia sẻ thông tin cá nhân với các đối tác tiếp thị của chúng tôi, trừ khi chúng tôi có lợi ích chính đáng để làm như vậy.

What Information Can I Access?

You can access your information, including your name, address, payment options, profile information, and transaction history in the "Your Account" section of the website.

What Rights Do I Have?
  • Right to access: you have the right to obtain confirmation that your Data are processed and to obtain a copy of it as well as certain information related to its processing;
  • Right to rectify: you can request the rectification of your Data which are inaccurate, and also add to it. You can also change your personal information in your Account at any time
  • Right to delete: you can, in some cases, have your Data deleted;
  • Right to object: you can object, for reasons relating to your particular situation, to the processing of your Data. For instance, you have the right to object to commercial prospecting;
  • Right to limit the processing: in certain circumstances, you have the right to limit the processing of your Data;
  • Right to portability: in some cases, you can ask to receive your Data which you have provided to us in a structured, commonly used and machine-readable format, or, when this is possible, that we communicate your Data on your behalf directly to another data controller;
  • Right to withdraw your consent: for processing requiring your consent, you have the right to withdraw your consent at any time. Exercising this right does not affect the lawfulness of the processing based on the consent given before the withdrawal of the latter;
  • Right to define the instructions relating to the use of your personal data post mortem: you have the right to define instructions relating to the retention, deletion and communication of your Data after your death;
  • Right to lodge a complaint to the relevant data protection authority.
How Long Does GIG Keep My Personal Information?

We keep your personal information to enable your continued use of GIG Services, for as long as it is required in order to fulfill the relevant purposes described in this Privacy Notice, and as may be required by law such as for tax and accounting purposes, compliance with Anti-Money Laundering laws, or as otherwise communicated to you.

Personal data breach policy

Data breaches may be caused by employees, parties external to the organization, or computer system errors. GIG is legally required to notify affected individuals if their personal data has been breached. This will encourage individuals to take preventive measures to reduce the impact of the data breach. We will notify affected individuals within 72 hours if a data breach involves sensitive personal data. In addition we will notify users as soon as the data breach is resolved. Information will be officially communicated via e-mail and our blog.

Updates to This Policy

GIG may amend this policy from time to time. The revisions will take effect on the date of publication of the amended policy, as stated. We will notify you through our website of any material changes to the policy. In the event that the changes we make to the policy are substantial or affect the personal information we have already collected in accordance with this policy, you will be entitled to withdraw your consent to such personal information handling practices provided such consent is not necessary for us to provide to you the services or products you have requested.